Privacy Policy

This policy explains what personal information Eddyafa Travel collects, how we use it and the choices you have. It applies to everyone who contacts us or books a tour through our website, email or WhatsApp.

Our approach is simple: we only collect the information needed to answer your questions and arrange your trip, we never sell or share your data, and we keep your details only as long as they are useful to you.

When you contact us we may receive your name, email address, telephone number and anything you choose to send us about your planned trip — dates, group size, departure city, budget and the experiences you are interested in.

This information usually reaches us through our enquiry form, a direct message on WhatsApp or an email. We do not require you to create an account to browse the website or contact us.

We use your information to respond to your enquiry, prepare personalised itineraries and quotes, manage bookings and confirmations, and communicate with you before, during and after your trip.

We do not sell, rent or trade your personal information with anyone. We only share the minimum details required with the trusted hotels, camps and partners needed to deliver the services you booked.

This website does not set advertising or tracking cookies and does not run third-party analytics on page views. The fonts it loads are served by Google, whose own privacy policy applies to that technical request.

Messages you send by WhatsApp or email are handled by those providers, and their privacy policies apply to that correspondence. We recommend keeping travel documents out of public messages.

We retain enquiry and booking details only for as long as they are needed to serve you and to meet legal and accounting requirements. We apply reasonable organisational and technical safeguards to protect your information.

You can ask us at any time to access, correct or delete the personal information we hold about you. To make a request, simply contact us using the details below and we will respond promptly.

We may update this policy from time to time. The version published on this page always reflects our current practices, and we encourage you to review it before sharing personal information.